Information for Clients

Hours of Operation

The food bank is open every Tuesday and Friday morning 10 A.M. to Noon (except holidays). 

How do I contact the Food Bank?

Call 905-839-9537 and leave a voice message; or email  You will be contacted as soon as possible. You may also use the Contact Us page in this site to send us an email.           

What information do I need to register with the Food Bank?

Proof of address (Ajax or Pickering resident)

Proof of ALL income for the household, including spousal income and the income of any other adults living in the home

Names of all dependents in  the household.

Who is a dependent?

Any person living in the household for whom you are financially responsible.  Their names and ages will be listed on your government forms (e.g. Ontario Works).

How often may I access the Food Bank?

You are allowed a maximum of 2 visits per month.

Are there other Food Banks in the area?

Yes, there are 2 other food banks nearby:  House of Hope (Salvation Army) and The Store .  Both are in Ajax.

Can I be registered with, or use more than one area food bank?

No.  You will be asked you to sign a waiver stating you will not use any other food bank.  Please be advised that we have a working relationship with the other food banks in our area.  Records are cross-referenced and if you are using the other services we will ask you to remove yourself from our registry.

What food will I receive in my hamper?

You can expect to receive a box of non perishable foods  plus a choice of cereal, peanut butter, snacks tea, coffee, sugar, flour, juice, milk and eggs, bread and other items (subject to availability).

Where does the food come from? 

Our food is donated by the people of Ajax-Pickering through mass  food drives or individual donations.  Fund raising by the food bank covers the cost of fresh milk and eggs.